What you will learn from the webinar
- How to unlock valuable customer insights with a loyalty program
- The benefits of an API-first loyalty engine for custom software
- How to select and implement the right gamification mechanics for an MVP
Why this topic is important
Loyalty programs aren’t just about rewards—they’re a gateway to understanding your customers better and delivering exceptional experiences. With actionable insights into preferences, behaviors, and purchase patterns, companies can create personalized experiences that resonate with customers, fostering stronger emotional connections. This data-driven approach not only improves engagement and retention but also enables brands to anticipate customer needs, optimize loyalty program offerings, and deliver value that keeps customers coming back.
In our upcoming webinar with Chadi Alabbassy, we’ll showcase how ekuep successfully launched their loyalty program fast by leveraging an API-first loyalty engine. Sign up to discover how this approach simplifies the integration of loyalty and gamification features into custom software, saving time and reducing costs.
Chadi Al Abbassy
Loyalty Marketing & Partnerships Manager @ Raqtan Group
Spearhead Ekuep’s Rowad Loyalty Program (one of the first B2B loyalty programs in F&B within the Middle East), devising strategies that increase customer engagement and improve retention rates, integrating it with customer expectations and company objectives. Serve as the primary liaison for partnership management, identifying and securing key alliances that multiply the program's reach and contribute to revenue growth.
Irek Klimczak
Loyalty Builders host
Irek builds a community of business professionals that use loyalty and gamification mechanics to attract, engage, and retain customers.
