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Gamification software

Customer gamification software to boost buying frequency

Introduce gamification solution based on achievements, tiers, points or rewards. Engage customers in omnichannel gamification campaigns.

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Buyers frequency

“We used Open Loyalty pre-built modules, applied the loyalty mechanics via API to our tech stack and focused fully on the customer experience.”

Fritze von Berswordt

Managing Director, EQUIVA

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USER RETENTION

“With Open Loyalty we can create user engagement campaigns much more easily and fulfill the requirements of our clients with less restrictions.”

Jonas Minke

Head of Product at dacadoo

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"Open Loyalty is an excellent choice because of the wide range of loyalty and gamification mechanics it offers, along with resources that help you understand how to use these features in your loyalty program."

Chadi Al Abbassy

Loyalty & Partnerships Manager at Raqtan Group

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"We loved what the API had to offer as we knew it was going to be a code integration, as well as some of the out-of-the-box features. We are extremely happy with the usability."

Nicole Kusi

Product Manager, United States Soccer Federation

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"It works :) Open Loyalty provides effective loyalty components and seamlessly integrates into a diverse tech stack via API"

Archernar Triardhiarso Sumantri

Customer Relationship Management Manager at SwipeRx

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"With Open Loyalty, we can create highly customized and flexible product features that go beyond the limitations of its competitors."

Roman Skrypnyk

CMO at Utorg

Use cases

Gamification software that covers the essential and allows

Extend loyalty program with achievements and tiers

Introduce gamified referral campaigns based on milestones and achievements

Configure challenges related to transaction history

Reward repeated behavior over time

Define achievements based on member’s behavior, e.g. visits

Reward user engagement when completing actions done in a row

Reward customers for reaching milestones

Add gamified tiers with a custom upgrade and downgrade rules

Winning challenges

Set achievements and reward members that reach milestones

Configure achievements based on behaviour or purchase history and reward members for completing them. Define goals based on events frequency or milestones reached in specific period of time.

With Open Loyalty’s game mechanics you can create gamified campaigns such as reward behavior repeated over time. For example, visit our store 4 times in December or leave at least 5 product reviews.

Dynamic tiers

Encourage customers to engage more with gamified tiers

Configure gamification platform tiers based on number of points or spending. Add custom upgrade and downgrade conditions to keep customers constantly engaged with your brand. Give more benefits to members who stay active.

Create gamified level configuration such as Tiers based on the number of points earned in recent days. For example, earn 100 points in 30 days to stay in the tier Gold.

Gamified Campaigns

Run highly-targeted gamified campaigns of any shape

Use Open Loyalty’s campaign module and create gamification campaigns based on combination of various conditions from profile data, transactional history, behavioural data and many other attributes. Adjust campaign targeting to your gamification strategy.

Configure single or multiple results of the campaigns such as bonus points, coupons or material rewards given instantly after reaching as specific achievement.

ROI of Gamification

Monitor the ROI of your gamification campaigns and maximize their efficiency

Measure the results of gamified loyalty program and ensure that the results are aligned with revenue and frequency of purchases. Use customer and session data to test and optimize campaigns for the best sales performance.

Use anti-fraud limitations in campaigns and achievements to keep your budget under control. Track every achievement and and detect suspicious behaviour. Invest only in the gamification tools that provide a return on investment and resonate with your customers.

Secure, scalable and robust

Power up customer loyalty via enterprise gamification platform

Implement Open Loyalty customer gamification quickly & secure for hundreds of thousands of users. Easily integrate the gamification platform, both on-premise or extendable into any system thanks to the robust API.

Help and knowledge are at your fingertips. Customer Success specialists are available for any questions and guidance on live demos and trainings. You can rely on the technical support of Open Loyalty to ensure your success.

Omnichannel gamification

Introduce gamified loyalty programs in eCommerce, social media, and mobile app

Make your gamification platform truly omnichannel by connecting any front-end application used by your customers. Easily add gamification program features to your existing systems thanks to the robust Open Loyalty API and the headless architecture.

Connect gamification software with almost any platform to provide a more personalized experience for user engagement. Use data from any system you have to run gamification campaigns.

See API documentation