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About us

Modern loyalty technology validated by leading enterprises

Open Loyalty helps large organizations worldwide improve their business results
through an enterprise-ready loyalty engine
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Open Loyalty projections showing EBITDA €25M in 2025, 4,000 employees, and 15 companies.
Capacity and expertise

Part of the international capital group OEX SA

As a member of the capital group OEX SA, Open Loyalty is a trusted partner that delivers world-class loyalty to enterprise clients all around the world.

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OEX SA was founded in 2004 and was publicly listed on the Warsaw Stock Exchange from 2005 to 2024. It combines over 4,000 professionals within 15 companies to empower sales and customer support in multiple verticals across the world. In 2025, it generated €225M in revenue.

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International presence

Worldwide services provided in 30 countries across 6 continents

Open Loyalty has helped enterprise companies from all over the world leverage loyalty and gamification mechanics to increase sales and boost engagement with their customers.

We have worked with over 100 clients in multiple locations – from The United States to Brazil, passing by Germany, Switzerland, Saudi Arabia the UAE, South Korea and Hong Kong, all the way to Australia.
Acknowledged by enterprises

Named a leader by Google and Deloitte. Recognized by Gartner

Open Loyalty has been awarded by Deloitte and Google in the Fast 50 Central Europe Programme 2023.

Together with our partners, we have received an honorary distinction in the Logistics Operator 2023 award, the Best Supporting Technology accolade in the Polish Contact Center Awards, and more.

Open Loyalty has also been recognized by Gartner as a Representative Vendor in the 2025 Gartner© Market Guide for Loyalty Program Vendors.
Enterprise security

The highest security provided with ISO and GDPR compliance

Our ISO 27001 and ISO 9001 certifications, along with GDPR compliance, ensure the highest level of quality and security.

Our platform and processes are tested regularly by security partners using rigid methodologies.

To prevent unauthorized access or data leaks, each client’s data is stored on an independent instance and in a separate database.
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Enhanced engagement

Backed up by the world’s best loyalty and technology partners

For reliable infrastructure with global reach, we count on Amazon Web Services.

Other partners assist us with their knowledge in implementing the best software no matter the industry or geography – Otto Group, HCL Software, CloudFlight, Loyalty Point, and Data House, to name a few.
Our team

Leadership

Open Loyalty is managed and supervised by leaders with decades of experience in the loyalty space

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Cezary Olejarczyk
CEO and CTO, Co-Founder

Recognized leader and expert in pushing the boundaries of cutting-edge loyalty technology

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Karol Bzik
CPO, Co-Founder

Over 10 years of experience in the loyalty space across different verticals and locations

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Kacper Cebo
CSO, Co-Founder

Specialized in data-driven loyalty solutions and gamification techniques

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Tomasz Karwatka

Investor. Co-founded Divante (now CloudFlight), Vue Storefront (now Alokai), and other ventures

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Piotr Karwatka

Investor. Co-founded Divante (now CloudFlight), Vue Storefront (now Alokai), and other ventures

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Jerzy Motz

Over 25 years of experience as a leader in advertising, marketing, and outsourcing

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Robert Krasowski

Worked for more than 20 years as an investment manager and financial director

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Tomasz Słowiński

More than 25 years of experience in investment banking and finance

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Tomasz Kwiecień

Over 20 years of experience with  implementation of business strategies and capital investing

Social responsibility

Our approach to social responsibility is an integral part of the shared values ​

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Responsibility

We foster cooperation, innovation and creativity to ensure that our current and future employees achieve their professional goals, support their talents and abilities.
Download our code of ethics
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Giving back

We carry out activities aimed at raising awareness of important social problems and involving all employees in the implementation of social responsibility projects. Employee volunteering always plays an important role in these activities.
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Education and ecology

In our daily activities, we promote pro-environmental attitudes and support projects aimed at education in ecology. We believe that fostering a greater understanding and appreciation for the natural world is crucial for driving positive change.