Enterprise loyalty
Enterprise loyalty software
Open Loyalty is an API-first loyalty engine for enterprises that need to run loyalty programs at scale – with certified security, guaranteed uptime, and the flexibility to fit any tech stack, offering seamless integration with your entire tech stack, including CRM, POS, and ERP systems.
We helped 100+ enterprises build successful loyalty points programs
The enterprise loyalty platform built for reliability, security, and scale
Run compliant loyalty programs without sacrificing flexibility
Keep customer data protected and fully under your control. Open Loyalty is GDPR-compliant and includes built-in anonymization, right-to-be-forgotten functionality, and a full Audit Log to monitor all PII data changes.
Meet compliance obligations without slowing down program operations or adding manual overhead.
Define exactly who can access what – at every level of your organization
Manage system users and assign roles with granular permission levels that match your internal structure. Enhance security further with Single Sign-On (SSO) via SAML and Lightweight Directory Access Protocol (LDAP).
Separate namespaces and databases at the infrastructure level to eliminate unauthorized access and data leakage risk.
Meet the highest international standards for quality and information security
Open Loyalty is certified with ISO 9001 and ISO 27001, reflecting a commitment to quality management and information security that enterprises can rely on. Give your customers and stakeholders confidence that their data is handled according to internationally recognized standards.
Use Open Loyalty's certification documentation directly in your own compliance and procurement processes.
Open Loyalty will allow you to introduce a predictable software into your ecosystems efficiently, without the resource strain of building from scratch.
Scale your loyalty program as demand grows – without performance trade-offs
Handle increasing data volumes, user counts, and transaction loads as your program expands. Open Loyalty runs on AWS infrastructure with over 100 data centers worldwide and full instance separation.
The platform processes 50 million transactions and 800 million loyalty events per year, while maintaining 99.99% uptime and 120 ms average API response time – at any scale.
Get the level of support your program and your business deserve
Work with a team that has been building enterprise loyalty programs since 2004. Collaborate with loyalty experts who provide strategic guidance to ensure your program's success. Open Loyalty's parent group, OEX SA, employs over 4,000 professionals across 15 companies – giving you the depth of resources, stability, and expertise that enterprise engagements demand.
Get fast, reliable responses to technical and strategic questions and stay moving no matter the complexity of your rollout.
Run loyalty programs across markets and brands from a single platform
Support members in multiple languages and deploy across regions without rebuilding your loyalty infrastructure. Open Loyalty already powers loyalty programs for 100+ enterprises across over 45 countries and 6 continents.
Configure separate instances for different brands, geographies, or business units while maintaining centralized control – without rebuilding your infrastructure for each market.
Frequently asked questions
Open Loyalty is built for enterprise-scale loyalty operations with ISO 9001 and 27001 certifications, GDPR compliance, role-based access control, SSO support, and 99.99% guaranteed uptime.
The enterprise loyalty platform is designed to handle large transaction volumes, complex organizational structures, and strict security requirements without compromising performance or flexibility.
Open Loyalty is GDPR-compliant and includes built-in anonymization, right-to-be-forgotten functionality, and a full Audit Log for monitoring all PII data changes.
Role-based access control, SSO via SAML, and LDAP support allow you to define exactly who can access what.
Namespace and database separation at the infrastructure level prevents unauthorized access and eliminates data leakage risk.
Yes. Open Loyalty is built on AWS infrastructure with over 100 data centers worldwide and is designed to handle growing data volumes, user counts, and transaction loads without performance trade-offs.
The Open Loyalty enterprise platform processes 50 million transactions per year and 800 million loyalty events per year, with 99.99% guaranteed uptime and 120 ms average API response time
Yes. Open Loyalty supports multi-language and multi-region deployments from a single platform.
Configure separate loyalty program instances for different brands, geographies, or business units while maintaining centralized control – making it suited for enterprises with complex or international structures.
Enterprise clients receive dedicated support backed by enterprise-grade SLA commitments and a team of 100 loyalty and gamification experts.
Open Loyalty's professionals work with you throughout implementation and beyond to ensure program success – regardless of industry, scale, or the specific challenge you're facing.
Yes - Open Loyalty is designed as an API-first, headless platform, which means it can seamlessly integrate with your existing ecosystem, including CRM, CDP, eCommerce platforms, mobile apps, and internal data warehouses.
Using REST APIs, webhooks, and flexible data import/export options, your team can connect loyalty mechanics to any customer touchpoint without disrupting your current architecture.
Choose reliability and minimize risk with a proven vendor
Part of an international capital group
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Recognized by Google, Deloitte, and Gartner
100 loyalty and gamification experts
Helping customers in over 45 countries
Sleep well with rock-solid security and scalability
ISO and GDPR compliance
OWASP and CWE certifications
Global availability with AWS
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