📣 Case Study: How Q-dance goes omnichannel with a digital extension of member identity
For developers

Introduce loyalty features faster than developing them from scratch

With an API-first approach, excellent technical support, and field-tested loyalty and gamification features, you will save both time and effort
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2X
Buyers frequency

“We used Open Loyalty pre-built modules, applied the loyalty mechanics via API to our tech stack and focused fully on the customer experience.”

Fritze von Berswordt
Managing Director, EQUIVA
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+41%
Average Order Value

“The platform offers a lot of possibilities to create challenges. We have great contact with the team. I’ve already recommended Open Loyalty twice!”

Verena Pflug
Loyalty Program Business Owner, limango (otto group)
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“We used Open Loyalty pre-built modules, applied the loyalty mechanics via API to our tech stack and focused fully on the customer experience”

Sandra Martineau
Director of Loyalty & CRM, ALDO Group
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"We loved what the API had to offer as we knew it was going to be a code integration, as well as some of the out-of-the-box features. We are extremely happy with the usability."

Nicole Kusi
Product Manager, United States Soccer Federation
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Faster time-to-market

Don’t reinvent the wheel: pick from developer-friendly mechanics

Instead of developing points, tiers coupons, or achievement modules from scratch, add powerful loyalty mechanics to your tech stack with API and webhooks, easy to integrate.

Every loyalty mechanic was designed and implemented by a team of loyalty and technical experts based on cases seen in successful loyalty and gamification programs.
Developer-friendly

Ship faster with a reliable and easy-to-work piece of technology

Modular and flexible Open API and Postman collections
Short time-to-market, as experienced by our clients
MACH architecture with versionless approach
Full data separation with independent instances
Full data import/export with AWS S3 and API
24/7 issues monitoring with dedicated tech support
Icon - Lightning ray moving to the right
99,9% uptime with 90 ms average API response time
No backward compatibility break
Expert guidance

Stay safe by working closely with technical experts if you need a sidekick

Speed up the implementation by using our up-to-date documentation which covers everything from API endpoints to sample campaigns setups.

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Talk to our technical and loyalty teams if you need any assistance with the loyalty program or need to have a second opinion on how to run the loyalty technology in the most effective way.

Hosting and deployment
Deploy easily and reliably with AWS 
and sleep well with a 99,99% uptime

Open Loyalty uses AWS for hosting, offering multiple options of datacenters.

We handle over 350 million earn-and-spend operations monthly an average API response time of just 90 ms.

Americas
Canada West
Canada Central
Canada Ohio
Oregon
Northern California
Northern Virginia
US-East
US-West
São Paulo
Asia
Tel Aviv
Bahrain
UAE
Mumbai
Hyderabad
Malaysia
Singapore
Jakarta
Ningxia
Hong Kong
Beijing
Seoul
Osaka
Tokyo
Europe
Stockholm
London
Ireland
Paris
Zurich
Milan
Frankfurt
Australia
Melbourne
Sydney
Africa
Cape Town
Quick implementation

Save development time with frontend campaign and event builders

Create and manage complex loyalty setups with a flexible frontend campaign builder and the custom event builder. From the admin panel, combine time-triggered mechanics, custom events connected to the CRM, webhooks, and more.

Prefer working straight from the CLI? That’s ok, as everything can be done via API.
Enterprise-grade protection

Security, data protection, and compliance

Open Loyalty complies with ISO 27001, ISO 9001, and has dedicated features to help comply with GDPR-related requests. Every year, a specialized security consultancy tests us against OWASP top 10 and CWE/SANS top 25 software errors.

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We use separate databases and Kubernetes namespaces for every instance, so no data is shared between our clients. We also apply encryption both at rest and in transit.

Developers’ resources

Use our resources to learn about the API-first loyalty engine and technical good practices

API documentation

Maintained by developers, the API documentation includes response samples, snippets, and Postman collections
See API documentation

User guide

Every feature explained with examples so the team can update the loyalty program and free up developers to handle technical issues
Browse documentation

Integration good practices

Learn how to integrate an API-first loyalty engine with tech stack including POS, CRM, and mobile app(and learn if that’s for you)
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Book a tech demo and solve your questions with the technical team