Customer retention
Customer retention software
Open Loyalty is an API-first engine for optimizing customer retention through gamification and loyalty. Grow CLV without hurting profit margins
We helped 100+ enterprises build successful loyalty points programs
Customer retention software program that drives long-lasting results
Customer retention system to power up a successful gamified loyalty program
Implement a solution designed to boost customer retention
Build lasting customer relationships and increase loyalty with a dedicated retention engine. Implement personalized experiences that lead to an increase in repeat business and CLV.
Quickly launch targeted campaigns, automate personalized offers, and track customer behavior to engage in every step of their journey.
Build engaging loyalty programs with gamification mechanics
Transform customer interactions into a structured program. Utilize points, tiers, rewards, leaderboards, badges and much more to encourage continued engagement with your brand.
Mix and match campaigns: reward new purchases with points, challenge users to complete profiles for incentives, or build a tiered system to recognize long-term participation.
Personalize experiences with granular customer segmentation
Group your customer base to deliver relevant campaigns. Create targeted experiences that address the specific needs and behaviors of each segment, optimizing customer retention across the board.
For example, target low-engagement users with special offers, group customers of specific cities or regions, or segment only top performers to build a closer connection.
Introduce a powerful customer retention engine into your ecosystems efficiently without having to build from scratch
Leverage data to continuously improve different campaigns
Gain a complete view of your customer base. Use dedicated charts to analyze individual and campaign-level key metrics, making it easy to identify patterns and optimize your retention strategy.
Monitor campaign performance, segment your audience based on purchase history or behavior, and predict churn to identify and re-engage at-risk customers.
Maintain control with an enterprise-ready headless architecture
Achieve control over your frontend design and customer experience. Use Open Loyalty’s headless architecture to build a user interface that your customers love.
Integrate loyalty logic into any digital touchpoint, from web applications and mobile apps to in-store kiosks, ensuring a consistent brand experience everywhere.
Integrate customer retention software with your existing stack
Connect with your current technology ecosystem using a robust API. The flexible solution integrates with your business needs without disrupting current operations.
Sync data with your CRM, embed loyalty features into your mobile app, or connect with your e-commerce platform for a unified customer experience.
Frequently asked questions
Customer retention software is a strategic tool designed to help businesses build and maintain long-term relationships with their customers. It provides the necessary features to create and manage loyalty programs, which encourage repeat purchases and continued engagement.
By focusing on retention, businesses can significantly increase their customer lifetime value, improve brand loyalty, and reduce the costs associated with acquiring new customers.
Businesses can use Open Loyalty to implement a range of loyalty and gamification mechanics that create excitement and boost customer engagement.
By building targeted campaigns with custom triggers to specific segments in Open Loyalty, you can offer tailored experiences and communication relevant to each customer, making them feel valued and more motivated to engage with your brand.
Yes, Open Loyalty is a highly flexible and enterprise-ready scalable solution designed to meet the complex needs of big companies across various industries, including retail, eCommerce, CPG, and D2C.
Large enterprises in particular benefit from role-based access control list, audit logs with full operations history, multilanguage support, GDPR compliance, and much more.
You can measure the success of your retention efforts by browsing gaining real-time insights and data with Open Loyalty's dedicatied dashboards.
Admins can track key performance indicators such as customer engagement and redemption rates of specific users and of campaigns as a whole. This data helps professionals understand customer behavior, identify which strategies are most effective, and continuously optimize your loyalty programs to achieve better results and a higher return on investment.
Choose reliability and minimize risk with a proven vendor
Part of an international capital group
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Recognized by Google, Deloitte, and Gartner
100 loyalty and gamification experts
Helping customers in 45 countries
Sleep well with rock-solid security and scalability
ISO and GDPR compliance
OWASP and CWE certs
Global availability with AWS
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