Company saves EUR 68.000 with loyalty mobile app
In 2023, EQUIVA initiated its digital transformation, swapping a paper-based loyalty card for a mobile app designed to foster emotional connections and engage members more effectively.
The team introduced a multi-faceted loyalty program featuring achievement-oriented and transaction-based campaigns, along with tiered benefits. Simultaneously, they seamlessly integrated loyalty mechanisms into the current tech infrastructure –incorporating point-of-sale systems, customer data platforms, newsletters, e-commerce platforms, and the mobile app.
In only five months the team achieved
23% higher average transaction value and
42% higher average number of transactions.
Read the full EQUIVAÂ mobile loyalty case study.