How to improve loyalty program design frameworks in omnichannel retail

Join this webinar to learn the effective loyalty program design frameworks for retail and strategies to enhance program performance.
Philip Shelper picture
Philip Shelper
CEO of the Loyalty & Reward Co
Bart Kiciński picture
Bart Kiciński
Lead Technical Customer Support Specialist
Irek Klimczak picture
Irek Klimczak
Content & Community Lead
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Recent update
April 2, 2025
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What you will learn from the webinar

Effective loyalty program design frameworks for retailCommon implementation scenarios and best practicesStrategies to enhance program performanceReal-life examples of successful campaign configurations

Why this topic is important

For loyalty professionals, this topic is critical because poorly optimized programs can lead to customer attrition, reduced engagement, and missed revenue opportunities. As customer data becomes increasingly accessible through omnichannel platforms, retail businesses have the ability to create more personalized and dynamic loyalty experiences.By improving loyalty program frameworks, professionals can not only enhance customer satisfaction but also drive stronger loyalty and increase lifetime value. This webinar will provide actionable insights into the latest strategies and best practices for designing loyalty programs that resonate in today’s omnichannel retail environment.

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About the speakers
Philip Shelper picture
Philip Shelper
CEO of the Loyalty & Reward Co
CEO of Loyalty & Reward Co, a leading loyalty consulting firm that designs the world’s best loyalty programs for the world’s best brands.
Bart Kiciński picture
Bart Kiciński
Lead Technical Customer Support Specialist
Bart works directly with customers to ensure their business scenarios are properly translated into product configurations.
Irek Klimczak picture
Irek Klimczak
Content & Community Lead
An expert in loyalty & gamification, Irek Klimczak is Open Loyalty’s Content & Community Lead and fosters a passion for engaging audiences and building relationships.
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