Loyalty Builders

Charlie Hills

Charlie is an expert in loyalty strategy, partnerships and rewards. She is the Managing Director and Head of Strategy for Mando-Connect in the UK and has over 20 years’ experience in the industry.

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Articles by

Charlie Hills

Loyalty programs uk

What the British want from loyalty programs - with Charlie Hills

In our most recent interview, we talk to Charlie Hills from Mando-Connect, an experienced loyalty strategist and the brains behind the popular white paper series, ‘What the British want from loyalty programmes’.

90 days after a loyalty program launch - article cover

How to manage the first 90 days after a loyalty program launch

Explore the intricacies of navigating a loyalty program after launch with expert Charlie Hills. Dive into challenges, strategies, and success stories of the first 90 days, and glean key insights from this Chief Strategy Officer at Mando-Connect. Don't miss these pivotal takeaways!