Blog articles by Irek KlimczakCustomer loyalty in the DACH region: Insight from the Bonus AwardsHow do businesses gain customer loyalty in the DACH region and maintain it? We asked Ulf-Gunnar Switalski, founder of The Bonus Awards, who started his journey into customer loyalty over 35 years ago.How business managers should think about loyaltyIn this episode, we talk about how sometimes we focus too much on technology and forget the human aspect of loyalty.Defining your loyalty vision: People before technology, with Henry ChristianIn this episode, we talk about how sometimes we focus too much on technology and forget the human aspect of loyalty.Personalization strategy, with Gianfranco CuzziolPersonalization is more than customized emails and subject lines: it's about connecting with the customers.How to build an engaged loyalty team of loyalty champions, with Adam PosnerLearn practical ways to engage your loyalty program team, with a focus on in-store loyalty programs.How to collaborate with loyalty program stakeholders - Monika MotusIn this episode of the Loyalty program builders podcast, we talk with about how loyalty program managers can collaborate effectively with stakeholders.How to manage the first 90 days after a loyalty program launchExplore the intricacies of navigating a loyalty program after launch with expert Charlie Hills. Dive into challenges, strategies, and success stories of the first 90 days, and glean key insights from this Chief Strategy Officer at Mando-Connect. Don't miss these pivotal takeaways!How to address common challenges when implementing a loyalty programIn this episode of the Loyalty program builders podcast, we sit down with Amanda Cromhout to address common challenges encountered when implementing a loyalty program.How to audit your loyalty program health, with David SlavickIn this episode, we delve into the crucial topic of loyalty program health audits with David Slavick, an expert in the field.Loyalty program business case: Good practices with Lia GrimbergIn this episode of the Loyalty program builders podcast, we talk with Lia Grimberg about how to create a loyalty program business case, including timelineHow to prepare the ideal customer loyalty strategy, with Philip Shelper [Podcast]An article based on an the Loyalty program builders podcast interview with Philip Shelper.7 mobile loyalty app features used by top brands to build great customer experiencesTake a closer look at different mobile loyalty features and mechanics used in the world's most popular loyalty programs.Company news by Irek KlimczakSoftware Mind partners with Open LoyaltyOpen Loyalty has formed a strategic partnership with Software Mind, a global software development and consultancy company.Omnivy partners with Open LoyaltyOmnivy partners with Open Loyalty to solve the loyalty program integration problem.HCLTech partners with Open Loyalty to drive digital transformation in customer loyaltyHCLTech, a global leader in enterprise software solutions, has chosen Open Loyalty as a partner to drive digital transformation in customer loyalty. Open Loyalty Winner of the 2023 CE Tech Rocketship! CategoryOpen Loyalty has won the CE Tech Rocketship Award as part of the Deloitte Technology Fast 50 Central Europe Programme.
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