Live Workshop: Gamified Loyalty Programs for Retail

Join us for an online workshop tailored specifically for loyalty leaders in the retail industry. This session is a guided practice in applying gamification to customer loyalty programs to increase both customer engagement and program profitability.
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February 27, 2026
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Join us for an online workshop tailored specifically for loyalty leaders in the retail industry. This workshop is a guided practice in applying gamification to customer loyalty programs in order to increase customer engagement and loyalty program profitability.

The workshop consists of two high-impact modules.

Module 1. Gamification that improves retail profitability

We’ll go over real-life use cases showing gamification tactics impacting cross-selling and high-margin product sales.

What You’ll Learn

  • How to identify areas for growth
  • 3-stage plan to implement gamification into your loyalty program
  • Proven use cases for retail

Module 2. Systems that build sustainable performance

We’ll work with a proven framework to help you shift from extrinsic to intrinsic design; from transactional to non-transactional loyalty.

What You’ll Learn

  • How to shift from extrinsic to intrinsic design
  • The 3-part system architecture that drives real capability growth
  • The new language of performance, challenge, and sustainable motivation

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About the speakers
Paweł Dziadkowiec is a seasoned marketing and loyalty expert with over 20 years of experience, particularly in fuel (BP) and fashion (Answear.com).
Roman specializes in solving the loyalty gap and Gamification challenges for any business that understands the difference between 'bribing' employees and customers to stay, or motivating them to stay.
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Customer loyalty know-how

Leverage resources from Open Loyalty’s gamification and loyalty experts to start smooth and move in the right direction