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How to Apply Gamification to Customer Loyalty

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What you will learn from the webinar

  • Insights from the world’s first gamified loyalty program in the automotive industry (VW)
  • How to apply the 8 Core Drives of The Octalysis Framework to loyalty program design
  • Common mistakes to avoid when using gamification in loyalty
  • Proven strategies for integrating gamification into loyalty programs

Why this topic is important

The Octalysis Framework is a leading gamification and behavioral design model that categorizes human motivation into 8 Core Drives. His framework has helped companies like Google, Tesla, Uber, and LEGO transform their customer experiences.

Yu-kai Chou
Gamification & Behavior Designer
Yu-kai Chou is the Founding Partner and Chief Creation Officer of The Octalysis Group and creator of The Octalysis Framework.
Irek Klimczak
Content & Community Lead
Irek builds a community of business professionals that use loyalty and gamification mechanics to attract, engage, and retain customers.

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